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五星级酒店基层员工职业生涯规划模型研究（英文版）
作者：柴美群
出版社：吉林大学出版社
出版时间：2017-09-01
ISBN：9787569207668
定价：¥51.00
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内容简介
This study attempted to determine the various performance evaluations being practiced by the different five-star hotels to come up with the model employee career development.
作者简介
柴美群，管理学博士，研究方向创新创业管理、人力资源管理。现任教于河北经贸大学工商管理学院近年来主持完成河北省软科学计划项目、河北省社会科学发展研究项目、河北省高等学校人文社科研究优秀青年基金项目等数项课题，参与完成国家、省部级课题6项。发表学术论文15篇
目录
ABSTRACT
CHAPTER 1 THE PROBLEM AND ITS BACKGROUND
1．1 Introduction
1．2 Determinants to Influence Career Development in Hotel Industry
1．3 Background of The Study
1．4 Theoretical Framework
1．5 Objectives of Performance Appraisal
1．6 Performance Criteria
1．7 Conceptual Framework
1．8 Statement of the Problem
1．9 Hypothesis of the Study
1．10 Scope and Limitation of the Study
1．11 Significance of the Study
1．12 Definition of Terms
CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES
2．1 Related Literature
2．1．1 Foreign Literature
2．1．2 Local Literature
2．2 Related Studies
2．2．1 Foreign Studies
2．2．2 Local Studies
2．3 Synthesis of Reviewed Literature and Studies
CHAPTER 3 RESEARCH METHODOLODV
3．1 Research Design
3．2 Sampling Design and Sample Size
3．3 Respondents of the Study
3．4 Research Instrumentation
3．5 Data Gathering Procedure
3．6 Statistical Analysis of Data
CHAPTER 4 PRESENTATION， ANALYSIS AND INTERPRETATION OF DATA
Problem 1： What is the profile of the respondents in terms of：
Problem 2： What is the perceived performance of the supervisors/managers and
rank and file in a five-star hotel in relation to：
Problem 3： Is there a significant difference between the perceptions of the supervisors/managers and the rank and file according to their profile?
Problem 4： How do the performance of the managers/supervisors and rank and file can be assessed in relation to their demographic profile?
Problem 5： Is there a significant difference between the two groups of respondents according to their profile?
Problem 6： Is there a significant relationship between Performance Evaluation Factors and Career Development Program Factors?
Problem 7： What career development program model can be proposed in this study?
CHAPTER 5 SUMMARY OF FINDINGS， CONCLUSIONS AND RECOMMENDATIONS
5．1 Summary of the Study
5．2 Summary of Findings ：
5．3 Conclusions
5．4 Recommendations
BIBLIOGRAPHY
APPENDIX A
APPENDIX B
APPENDIX C MODAL FREQUENCY FOR THE PERFORMANCE EVALUATION FACTOR
APPENDIX D GRAND MEDIAN FOR THE PERFORMANCE EVALUATION FACTOR
APPENDIX E LINE SCALE OF DEGREE OF CORRELATION
APPENDIX F ACTION PLAN FOR CAREER DEVELOPMENT PROGRAM FOR HOTEL EMPLOYEES
APPENDIX G CAREER DEVELOPMENT PROGRAMFOR SUPERVISORS/ MANAGERS5
APPENDIX 1-1 JOINT TEAM BUILDING PROGRAM FOR SUPERVISORS/MANAGERS AND RANK AND FILE
ACKNOWLEDGMENT
CHAPTER 1 THE PROBLEM AND ITS BACKGROUND
1．1 Introduction
1．2 Determinants to Influence Career Development in Hotel Industry
1．3 Background of The Study
1．4 Theoretical Framework
1．5 Objectives of Performance Appraisal
1．6 Performance Criteria
1．7 Conceptual Framework
1．8 Statement of the Problem
1．9 Hypothesis of the Study
1．10 Scope and Limitation of the Study
1．11 Significance of the Study
1．12 Definition of Terms
CHAPTER 2 REVIEW OF RELATED LITERATURE AND STUDIES
2．1 Related Literature
2．1．1 Foreign Literature
2．1．2 Local Literature
2．2 Related Studies
2．2．1 Foreign Studies
2．2．2 Local Studies
2．3 Synthesis of Reviewed Literature and Studies
CHAPTER 3 RESEARCH METHODOLODV
3．1 Research Design
3．2 Sampling Design and Sample Size
3．3 Respondents of the Study
3．4 Research Instrumentation
3．5 Data Gathering Procedure
3．6 Statistical Analysis of Data
CHAPTER 4 PRESENTATION， ANALYSIS AND INTERPRETATION OF DATA
Problem 1： What is the profile of the respondents in terms of：
Problem 2： What is the perceived performance of the supervisors/managers and
rank and file in a five-star hotel in relation to：
Problem 3： Is there a significant difference between the perceptions of the supervisors/managers and the rank and file according to their profile?
Problem 4： How do the performance of the managers/supervisors and rank and file can be assessed in relation to their demographic profile?
Problem 5： Is there a significant difference between the two groups of respondents according to their profile?
Problem 6： Is there a significant relationship between Performance Evaluation Factors and Career Development Program Factors?
Problem 7： What career development program model can be proposed in this study?
CHAPTER 5 SUMMARY OF FINDINGS， CONCLUSIONS AND RECOMMENDATIONS
5．1 Summary of the Study
5．2 Summary of Findings ：
5．3 Conclusions
5．4 Recommendations
BIBLIOGRAPHY
APPENDIX A
APPENDIX B
APPENDIX C MODAL FREQUENCY FOR THE PERFORMANCE EVALUATION FACTOR
APPENDIX D GRAND MEDIAN FOR THE PERFORMANCE EVALUATION FACTOR
APPENDIX E LINE SCALE OF DEGREE OF CORRELATION
APPENDIX F ACTION PLAN FOR CAREER DEVELOPMENT PROGRAM FOR HOTEL EMPLOYEES
APPENDIX G CAREER DEVELOPMENT PROGRAMFOR SUPERVISORS/ MANAGERS5
APPENDIX 1-1 JOINT TEAM BUILDING PROGRAM FOR SUPERVISORS/MANAGERS AND RANK AND FILE
ACKNOWLEDGMENT
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