成功的项目管理（英文版 第4版）

　　《成功的项目管理（英文版）（第4版）》自第下版引人中国后，在中国项目管理界内产生了巨大的影响。作者吉多教授和克莱门斯教授在第4版中融入了项目管理的最新实践和教学经验，是上一版著作的深入和升华。《成功的项目管理（英文版）（第4版）》化复杂的数学理论、枯燥的管理方法于通俗易懂、简洁明了的语言中，深入剖析了项目生命周期各阶段的管理要点。《成功的项目管理（英文版）（第4版）》生动地刻画了项目经理、项目团队的职责和作用，深入研究和分析了有效组织和沟通的各种方法，是集现代管理思想、管理技巧和方法于一体的优秀著作。《成功的项目管理（英文版）（第4版）》不仅适用于本科生和MBA学生的教学，也是项目管理研究人员和从业人员必备的参考书。

　　James p. Clements is the Provost and Vice President for Academic Affairs and the Robert W. Deutsch Distinguished Professor of Information Technology at Towson University. He previously held positions as Vice President for Eco-nomic and Community Outreach， executive director of the Center for Applied Information Technology， and Chair of the Department of Computer and Information Sciences at Towson University.

Preface iii
About the Authors iv
Part THE LIFE OF A PROJECT I
1 Project Management Concepts
　Attributes of a Project
　Project Life Cycle
　The Project Management Process
　Global Project Management
　Benefits of Project Management
2 Needs Identification
　Needs Identification
　Project Selection
　Preparing a Request for Proposal
　Soliciting Proposals
3 Proposed Solutions
　Building Relationships with Customers and Partners
　Pre-RFP/Proposal Marketing
　Bid/No-Bid Decision
　Developing a Winning Proposal
　Proposal Preparation
　Proposal Contents
　Pricing Considerations
　Proposal Submission and Follow-Up
　Customer Evaluation of Proposals
　Types of Contracts
　Contract Provisions
　Measuring Success
4 The Project
　Planning the Project
　Managing Risk
　Performing the Project
　Controlling the Project
　Terminating the Project
　Part PROJECT PLANNING AND CONTROL
5 Planning
　Project Objective
　Work Breakdown Structure
　Responsibility Matrix
　Defining Activities
　Developing the Network Plan
　Planning for Information Systems Development
6 Scheduling
　Activity Duration Estimates
　Project Start and Finish Times
　Schedule Calculations
　Scheduling for Information Systems Development
7 Schedule Control
　Project Control Process
　Effects of Actual Schedule Performance
　Incorporating Project Changes into the Schedule
　Updating the Project Schedule
　Approaches to Schedule Control
　Schedule Control for Information Systems Development
8 Resource Considerations
　Resource-Constrained Planning
　Planned Resource Utilization
　Resource Leveling
　Resource-Limited Scheduling
9 Cost Planning and Performance
　Project Cost Estimates
　Project Budgeting
　Determining Actual Cost
　Determining the Value of Work Performed
　Cost Performance Analysis
　Cost Forecasting
　Cost Control
　Managing Cash Flow
　Part PEOPLE: THE KEY TO PROJECT SUCCESS
10 The Project Manager
　Responsibilities of the Project Manager
　Skills of the Project Manager
　Developing the Ski/Is Needed to be a Project Manager
　Delegation
　Managing Change
11 The Project Team
　Project Team Development and Effectiveness
　Ethical Behavior
　Conflict on Projects
　Problem Solving
　Time Management
12 Project Communication and Documentation
　Personal Communication
　Effective Listening
　Meetings
　Presentations
　Reports
　Project Documentation and Controlling Changes
　Collaborative Communication Tools
13 Types of Project Organizations
　Functional-Type Organization
　Project-Type Organization
　Matrix-Type Organization
　Advantages and Disadvantages
　Reinforce Your Learning Answers
　Glossary