城市危机管理

　　内容简介：本书的主要内容包括基础理论知识、城市危机分类管理、城市危机管理前沿热点。基础理论知识为至第四章，介绍了城市危机管理的内涵、公共危机管理体系历史与发展、城市危机管理体制、危机管理流程。城市危机分类管理为第五至第八章，介绍了自然灾害、事故灾难、公共卫生事件与社会安全事件危机管理及其应急救援。城市危机前沿热点为第九章和第十章，介绍了网络舆情危机管理、城市危机治理、风险管理、跨区域危机管理等前沿热点知识。

　　杨兴坤，重庆开县人，管理学博士，北京建筑大学城市经济与管理学院教授，硕士生导师，经管学院党委委员，中国人民大学危机管理研究中心、中国人民大学政府管理与改革研究中心研究员，紧急救援职业技能培训专家，全国网络舆情考试管理中心专家委员会委员，全国网络舆情分析师、网络舆情管理师培训专家。主要研究领域：公共危机管理、网络舆情管理、公共管理理论与改革、行政改革、人力资源管理、紧急救援。著有《公务员工作生活质量研究》《大部制：雏形、发展与完善》《网络舆情研判与应对》《工程事故治理与工程危机管理》《中国安全生产现状与管理策略》《舆情引导与危机处理》《网络舆情：监测、预警与引导》等专著。近年来在《中国行政管理》《领导科学》《探索》《北京行政学院学报》《天津行政学院学报》和Public Personnel Management等核心期刊发表学术论文九十余篇，主持省部级课题两项，参与行政改革、危机管理、机构改革等十余项省部级重大课题。

目 录
章　危机、危机管理与城市危机管理 ·················································· 1
节 危机与危机管理 ··································································· 1
第二节 公共危机管理与城市危机管理 ·················································· 3
第三节 城市危机的特点 ··································································· 5
第四节 城市危机的分类 ··································································10
本章课程思政设计 ·····································································17
第二章　我国公共危机管理体系的历史沿革与发展 ·····································18
节 新中国成立初期至改革开放前：公共危机管理体系初创期 ··············18
第二节 改革开放后至2003 年非典危机：公共危机管理体系恢复发展期 ·······20
第三节 2003 年非典危机至2018 年前：公共危机管理“一案三制”建设期 ···20
第四节 2018 年机构改革后：公共危机管理体系全面整合发展期 ················24
本章课程思政设计 ·····································································24
第三章 我国城市危机管理体制 ·····························································26
节 我国城市危机管理体制 ·························································26
第二节 我国城市危机管理体制的问题与困境 ········································29
第三节 完善城市危机管理体制的策略建议 ···········································32
本章课程思政设计 ·····································································37
第四章　城市危机管理流程 ···································································40
节　危机预防与应急准备 ····························································40
第二节　危机监测与预警 ··································································45
第三节　危机应急处置与救援 ····························································46
第四节　危机善后恢复与重建 ····························································55
本章课程思政设计 ·····································································59
第五章　自然灾害危机管理 ···································································61
节 自然灾害概述 ·····································································61
第二节 自然灾害的特点 ··································································66
第三节 自然灾害应急处置与救援·······················································67
第四节 案例分析：舟曲特大泥石流灾害应急处置与救援 ··························71
第五节 日本预防和应对地震的经验与启示 ···········································75
本章课程思政设计 ·····································································82
第六章　事故灾难危机管理 ···································································84
节 事故灾难概述 ·····································································84
第二节 事故灾难预防与治理 ····························································87
第三节 事故灾难应急处置与救援·······················································90
第四节 案例分析：重庆市开县“12·23”井喷事故应急处置与救援 ···········91
本章课程思政设计 ··································································· 103
第七章　突发公共卫生事件危机管理 ····················································· 105
节 突发公共卫生事件概述 ······················································· 105
第二节 突发公共卫生事件医学管理措施 ············································ 108
第三节 突发公共卫生事件应急处置与救援 ········································· 111
第四节 案例分析：2013 年惠州市人感染H7N9 型禽流感应急处置与救援 ··· 115
本章课程思政设计 ··································································· 118
第八章　社会安全事件危机管理 ··························································· 119
节 社会安全事件概述 ····························································· 119
第二节 社会安全事件管理 ····························································· 123
第三节 社会安全事件的应急处置与救援 ············································ 126
第四节 案例分析：南京市江宁区汤山镇特大投毒案应急处置与救援 ········· 131
本章课程思政设计 ··································································· 139
第九章　网络舆情危机管理 ································································· 141
节 网络舆情危机引发因素 ······················································· 141
第二节 网络舆情危机管理误区 ······················································· 145
第三节 网络舆情危机管理原则 ······················································· 150
第四节 网络舆情危机管理技巧与艺术 ··············································· 161
第五节 网络舆情危机管理策略与方法 ··············································· 167
本章课程思政设计 ··································································· 202
第十章　城市危机管理前沿研究 ··························································· 204
节 城市危机治理 ··································································· 204
第二节 风险管理 ········································································· 207
第三节 跨区域危机管理 ································································ 209
第四节 突发公共卫生事件合作治理机制与策略：以新冠疫情为例 ············ 211
本章课程思政设计 ··································································· 217
参考文献 ························································································· 219
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