饭店服务英语（第四版）

　　《饭店服务英语（第4版）》是酒店管理专业新形态一体化系列教材之一。《饭店服务英语（第4版）》根据饭店业相关职业岗位的实际工作需要，从切实提高饭店服务人员的英语交际能力出发进行构思、设计和编写。《饭店服务英语（第4版）》形式新颖、选材独到、内容丰富、语言规范、针对性强，对高校饭店管理专业学生英语语言交际能力的强化训练具有较高的实用价值。《饭店服务英语（第4版）》设3个专题共22个单元，每个单元包括单元要点、模拟训练、拓展阅读、综合练习4个部分。书后附有饭店服务英语常用专业词汇。《饭店服务英语（第4版）》配有丰富的音频资源，可以作为预习、学习和复习材料，也可作为听说训练素材。《饭店服务英语（第4版）》可作为应用型本科院校、高等职业学院、高等专科学校饭店管理专业及相关专业的教学用书，也可供五年制高等职业学校、中等职业学校学生使用，还可以作为饭店从业人员的业务培训教材和参考读物。

暂缺《饭店服务英语（第四版）》作者简介

Workshop One English for Front Office
Unit 1 Room Reservation
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Key Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue 1 FIT Reservation （Basic Procedures）
Dialogue 2A Group Reservation
Dialogue3 WeAreFullyBooked
Classroom Activities
Part Three Extended Reading
Room Reservation
Part Four Exercises
Unit 2Reception
Part One Key Points for Teaching， Learning & Assessment in the Unit
Learning Objectives
Key Points in the Unit
Part Two Simulation Training
New Words and Technical Terms
Sentence Patterns
Sample Dialogues
Dialogue 1 A Guest with Advance Reservation Checks in
Dialogue 2 Registering a Tour Group
Dialogue 3 Receiving a Walk-in Guest
Dialogue 4 Money Exchange
Classroom Activities
Part Three Extended Reading
……
Workshop Two English for Housekeeping Department
Workshop Three English for Food and Beverage Department
Appendix Commonly Used Words and Terms in Hotels
References