导游情景英语

　　《导游情景英语》共14个单元，单元的设计以导游的工作服务项目为主题，通过英语听、说、读、写等基本语言技能的训练来夯实学习者的语言能力，帮助导游用英语好地服务、处理、完成有关导游工作的各项任务，提升导游的职业素养。教材内容涵盖了旅游安排、票务服务、接待游客、签证和保险、酒店服务、餐饮服务、货币兑换、旅游购物、娱乐活动、个性化旅游、中国文化之旅、紧急情况处理、处理游客投诉、送别游客等具体导游工作过程。每个单元项目辅以必需的工作小结，以使学生了解和储备业务知识。

暂缺《导游情景英语》作者简介

Unit 1 A Tour Arrangement
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 2 Ticket Service
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 3 Meeting Tourists
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 4 Visa and Insurance
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 5 Hotel Service
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 6 Food and Beverage Service
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 7 Currency Exchange
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 8 Shopping
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 9 Entertainment Activities
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 10 Personalized Tour
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 11 Tour of Chinese Culture
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 12 Emergency Handling
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 13 Settling the Tourist Complaint
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
Unit 14 Farewell to the Tourists
Part Ⅰ Listening
Part Ⅱ Speaking
Part Ⅲ Reading
Part Ⅳ Writing
Part Ⅴ Career Success Building
参考答案
参考网站以及书目