书籍详情
职场生活中,老外都是这么说
作者:金利 主编
出版社:大连理工大学出版社
出版时间:2012-02-01
ISBN:9787561167113
定价:¥34.00
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内容简介
目前的中国处于一个发展迅速、竞争激烈的时代,如何通过流利的英语提高自己在职场的竞争力,是许多上班族的殷切期望。因为英语不好,那些刚刚走出校园的大学生们无法在世界五百强的公司里谋求一个好职位,给自己的事业打下一个好的基础;因为英语不好,那些已经就业的外企白领打拼多年不能得到老板的赏识,迟迟不被提拔,久久不被加薪;因为英语不好,不敢与身边的同事朋友用英语交流,而不能更多地参加各种娱乐休闲活动,体验生活的多姿多彩……职场生活中,能说一口流利的英语何等重要,提高自己的英语口语势在必行。为了让读者在职场生活中不再为说英语而苦恼,我们编写了本书,希望借由本书帮助读者提高英语的活学活用能力,面对老外时再也不会不敢张口。本书涉及职场生活中的各个场景,共分为11个章节,总计73 个场景主题,近3000个英文句子,职场生活中,诸多场景、必会句子一并收录。而且主题式编排,快速查找,马上找到你需要的那句话。
作者简介
世纪友好语言研究中心掌门人,曾任职新东方教育集团项目经理。出版并策划编写《面试英文有救啦》《50天征服雅思词汇》《抢救上班族英语》《面试英语7日通》《365天英文会话放口袋》《日常英语一学就会》《职场英语一学就会》《最不冷场的生活口语》《IN职场,不失业红人》等众多英语图书,其作品受到学生、职员、英语爱好者等各阶层人士的热烈追捧,在各大图书排行榜中名列前茅。
目录
Chapter1 公司简报
1-1 公司简介 Introducing the Company.......... 2
1-2 产品介绍 Product Introduction.................. 6
1-3 图表运用 Using Graphs in a Presentation.. 10
1-4 业绩描述 Performance Description........... 15
1-5 管理风格 Management Style..................... 19
1-6 企业文化 Corporate Culture...................... 24
1-7 商业环境 Business Environment............... 29
Chapter2 电话沟通
2-1 接打电话 Making calls.............................. 34
2-2 电话留言 Leaving a Message................... 39
2-3 回复电话 Returning the Call...................... 44
2-4 电话预约 Making Appointments................ 49
2-5 变更预约 Changing Appointments..............53
Chapter3 商务战略
3-1 市场调查 Market Study.............................. 60
3-2 促销方案 Sales Promotion......................... 64
3-3 网上营销 Online Marketing....................... 69
3-4 广告企划 Advertising................................74
Chapter4 商务会议
4-1 会议筹备 Preparation for a Meeting.......... 80
4-2 会前致辞 Opening Speech....................... 85
4-3 讨论议题 Discussion................................. 89
4-4 陈述意见 Representing Ideas................... 94
4-5 赞成与反对 Agreement & Disagreement.....99
4-6 会议结束 Closing a Meeting..................... 10
Chapter5 接待客户
5-1 迎接客户 Greeting Client........................110
5-2 客户引荐 Clients Recommendation........115
5-3 商务着装 Business Dress Code..............120
5-4 宴会邀请 A Dinner Invitation...................125
5-5 商务用餐 At Dinner.................................129
5-6 实地参观 Site Visit...................................134
5-7 洽谈合作 Business Cooperation.............138
5-8 送别客户 Seeing Off Clients....................143
Chapter6 商务谈判
6-1 讨论底线 The Bottom Line of Discussion..150
6-2 让步确认 Concession and Confirmation...155
6-3 支付方式 Modes of Payment..................161
6-4 商标谈判 Negotiation on Trademarks.....168
6-5 价格谈判 Negotiation on Prices..............172
6-6 代理方式 Agent Approaches..................178
6-7 合约洽谈 Contract Negotiation...............183
Chapter7 商务活动
7-1 开信用证 Opening a L/C.........................190
7-2 协商代理 Agency....................................195
7-3 新品发布 New Product Launch...............200
7-4 参加展会 Exhibition.................................205
Chapter8 商务旅行
8-1 预订机票 Booking a Ticket......................212
8-2 办理登机 Airport Checking in..................217
8-3 通关入境 Entering a Country...................222
8-4 宾馆预订 Making Hotel Reservations......227
8-5 登记入住 Hotel Checking in....................232
8-6 客房服务 Room Service..........................237
8-7 拜访客户 Calling on a Client...................242
Chapter9 商务休闲
9-1 观光游览 Sightseeing.............................248
9-2 城市介绍 City Introduction......................253
9-3 吃吃喝喝 Eating and Drinking.................258
9-4 逛街购物 Shopping.................................262
Chapter10商务贸易
10-1 建立关系 Establishing Business Relations....268
10-2 询价议价 Inquiry and Bargaining...........274
10-3 查看样品 Sample Inspection..................280
10-4 包装运输 Package and Transportation...285
10-5 保险业务 Insurance................................291
10-6 确定订单 Orders Confirmation...............298
10-7 支付款项 Effecting Payment...................304
10-8 诉诸仲裁 Resorting to Arbitration...........310
10-9 产品索赔 Product Claim.........................315
10-10 解决冲突 Resolving Conflicts...............320
10-11 处理投诉 Dealing with Complaints.......325
Chapter11企业人文
11-1 公司福利 Company Benefits..................330
11-2 年终考核 Achievement Assessment......336
11-3 人事调动 Personnel Transfer..................342
11-4 鼓励&帮助 Encouraging and Helping... 347
11-5 意见&建议 Advice and Suggestions...... 355
1-1 公司简介 Introducing the Company.......... 2
1-2 产品介绍 Product Introduction.................. 6
1-3 图表运用 Using Graphs in a Presentation.. 10
1-4 业绩描述 Performance Description........... 15
1-5 管理风格 Management Style..................... 19
1-6 企业文化 Corporate Culture...................... 24
1-7 商业环境 Business Environment............... 29
Chapter2 电话沟通
2-1 接打电话 Making calls.............................. 34
2-2 电话留言 Leaving a Message................... 39
2-3 回复电话 Returning the Call...................... 44
2-4 电话预约 Making Appointments................ 49
2-5 变更预约 Changing Appointments..............53
Chapter3 商务战略
3-1 市场调查 Market Study.............................. 60
3-2 促销方案 Sales Promotion......................... 64
3-3 网上营销 Online Marketing....................... 69
3-4 广告企划 Advertising................................74
Chapter4 商务会议
4-1 会议筹备 Preparation for a Meeting.......... 80
4-2 会前致辞 Opening Speech....................... 85
4-3 讨论议题 Discussion................................. 89
4-4 陈述意见 Representing Ideas................... 94
4-5 赞成与反对 Agreement & Disagreement.....99
4-6 会议结束 Closing a Meeting..................... 10
Chapter5 接待客户
5-1 迎接客户 Greeting Client........................110
5-2 客户引荐 Clients Recommendation........115
5-3 商务着装 Business Dress Code..............120
5-4 宴会邀请 A Dinner Invitation...................125
5-5 商务用餐 At Dinner.................................129
5-6 实地参观 Site Visit...................................134
5-7 洽谈合作 Business Cooperation.............138
5-8 送别客户 Seeing Off Clients....................143
Chapter6 商务谈判
6-1 讨论底线 The Bottom Line of Discussion..150
6-2 让步确认 Concession and Confirmation...155
6-3 支付方式 Modes of Payment..................161
6-4 商标谈判 Negotiation on Trademarks.....168
6-5 价格谈判 Negotiation on Prices..............172
6-6 代理方式 Agent Approaches..................178
6-7 合约洽谈 Contract Negotiation...............183
Chapter7 商务活动
7-1 开信用证 Opening a L/C.........................190
7-2 协商代理 Agency....................................195
7-3 新品发布 New Product Launch...............200
7-4 参加展会 Exhibition.................................205
Chapter8 商务旅行
8-1 预订机票 Booking a Ticket......................212
8-2 办理登机 Airport Checking in..................217
8-3 通关入境 Entering a Country...................222
8-4 宾馆预订 Making Hotel Reservations......227
8-5 登记入住 Hotel Checking in....................232
8-6 客房服务 Room Service..........................237
8-7 拜访客户 Calling on a Client...................242
Chapter9 商务休闲
9-1 观光游览 Sightseeing.............................248
9-2 城市介绍 City Introduction......................253
9-3 吃吃喝喝 Eating and Drinking.................258
9-4 逛街购物 Shopping.................................262
Chapter10商务贸易
10-1 建立关系 Establishing Business Relations....268
10-2 询价议价 Inquiry and Bargaining...........274
10-3 查看样品 Sample Inspection..................280
10-4 包装运输 Package and Transportation...285
10-5 保险业务 Insurance................................291
10-6 确定订单 Orders Confirmation...............298
10-7 支付款项 Effecting Payment...................304
10-8 诉诸仲裁 Resorting to Arbitration...........310
10-9 产品索赔 Product Claim.........................315
10-10 解决冲突 Resolving Conflicts...............320
10-11 处理投诉 Dealing with Complaints.......325
Chapter11企业人文
11-1 公司福利 Company Benefits..................330
11-2 年终考核 Achievement Assessment......336
11-3 人事调动 Personnel Transfer..................342
11-4 鼓励&帮助 Encouraging and Helping... 347
11-5 意见&建议 Advice and Suggestions...... 355
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