书籍详情
实力派上班族英语:商务谈判说英语范例大全
作者:(美)Amanda Crandell Ju 著,巨小卫 译
出版社:外文出版社
出版时间:2012-01-01
ISBN:9787119073484
定价:¥39.00
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内容简介
“英语国际人”第一辑出版后取得一定的成绩,但也有很多读者希望这套书能在专业上有更细致的划分,以适应不同职业的读者的需求。这套“商务国际人”丛书包括涉外程度最高的行业,比如外贸、饭店、餐饮、银行、商店等;也包括对语言和业务技巧要求比较高的业务,比如公司管理、谈判和面试等。这套丛书与其它同类书籍相比,语言更地道,范例更丰富,每个话题后还有关于文化差异和企业文化方面的细致指导。
作者简介
Amanda CrandellJu,王牌畅销书《商务英语情景口语100主题》作者,在国际商务领域拥有相当丰富的从业经验,在跨文化交流中表现尤其突出;曾供职于广播电台、纸质新闻媒体、美国国会山联邦政府;近期专攻市场营销与品牌合并;本科毕业于杨伯翰大学,主修国际文化专业。
目录
Part 1 Five Key Steps in Principled Negotiation谈判的五个关键步骤
1 Separate the people from the problem 将人和事区分开来
2 Focus on the interests behind the positions 关注立场背后的利益
3 Invent options for mutual gain 创造双赢的选择
4 Use independent standards 使用独立的标准
5 Consider best alternative if negotiation doesn’t reach agreement无望达成协议时考虑最佳备选方案Part 2 Four Negotiation Skills to Master 谈判的四个重要技巧
6 Don’t negotiate against yourself 别为难自己
7 Offering a choice 给对方提供选择
8 Never prove the other person wrong 不要试图证明别人的错误
9 Don’t give a concession away without receiving one inreturn没有回馈就不要做出让步
10 Establishing limits before you start yournegotiation谈判开始前设好限制条件Part 3 Most Common Mistakes in Negotiation — How to AvoidThem谈判中的常见错误及防范策略
11 Beginning your negotiation too soon 过早开始谈判
12 Not negotiating with the right person 没有找对谈判对象
13 Not being flexible on a position — locking on 固执己见,不会变通
14 Feeling helpless or powerless 感到无助或无能为力
15 Worrying about losing control of the negotiation 担心丧失主动权
16 Forgetting your goals or losing track of getting to them遗忘目标或偏离方向
17 Too much worrying about the other party’s feelings or goals过多考虑对方的感受和目的
18 Mind going blank — brain freeze 大脑一片空白
19 Falling for physical manipulations 受物质因素干扰
20 Losing sight of closing the deal 忽略了收尾Part 4 Building Relationships of Trust 建立信任关系
21 Meeting and Receiving 会面和迎接
22 Introductions 相互介绍
23 Attending conventions参加会议
24 Small talk — breaking the ice 通过聊天打破陌生
25 Finding out more — how to let the other party know you’reinterested 了解更深让对方知道你感兴趣Part 5 Trade Negotiation 贸易谈判
26 Starting inquiry negotiation 开始询盘
27 Agreement on price 价格协议
28 Discussing transportation issues and shipping options讨论运输和货运
29 Discussing payment options 讨论支付选择
30 Checking on shipment status 核实货运状态Part 6 Sealing the Deal 成交
31 Making concessions 作出让步
32 Discussing the bottom line 讨论底线
33 Accepting and confirming the terms 确认并接受条件
34 Closing the deal 成交
35 Quality control issues 质量监控事宜Part 7 Joint Venture 合资
36 Finding a partner 寻找合伙人
37 Showing interest 表示有兴趣
38 Discussing terms 谈条件
39 Establishing a foreign office 设立驻外办事处Part 8 Real Estate 房地产
40 Getting started 初步洽谈
41 Property evaluation and selection 房产评估和筛选
42 Making an offer 出价
43 Closing the deal 成交Part 9 Stock Market 股市
44 Buying / selling stocks 买卖股票
45 Short selling卖空
46 International markets 国际市场Part 10 Other Negotiation Topics 其他谈判
47 Technology transfer 技术转让谈判
48 Copyright and patents 版权和专利谈判
49 Employment negotiation 雇用谈判
50 Negotiating salary and benefits 工资和福利谈判
1 Separate the people from the problem 将人和事区分开来
2 Focus on the interests behind the positions 关注立场背后的利益
3 Invent options for mutual gain 创造双赢的选择
4 Use independent standards 使用独立的标准
5 Consider best alternative if negotiation doesn’t reach agreement无望达成协议时考虑最佳备选方案Part 2 Four Negotiation Skills to Master 谈判的四个重要技巧
6 Don’t negotiate against yourself 别为难自己
7 Offering a choice 给对方提供选择
8 Never prove the other person wrong 不要试图证明别人的错误
9 Don’t give a concession away without receiving one inreturn没有回馈就不要做出让步
10 Establishing limits before you start yournegotiation谈判开始前设好限制条件Part 3 Most Common Mistakes in Negotiation — How to AvoidThem谈判中的常见错误及防范策略
11 Beginning your negotiation too soon 过早开始谈判
12 Not negotiating with the right person 没有找对谈判对象
13 Not being flexible on a position — locking on 固执己见,不会变通
14 Feeling helpless or powerless 感到无助或无能为力
15 Worrying about losing control of the negotiation 担心丧失主动权
16 Forgetting your goals or losing track of getting to them遗忘目标或偏离方向
17 Too much worrying about the other party’s feelings or goals过多考虑对方的感受和目的
18 Mind going blank — brain freeze 大脑一片空白
19 Falling for physical manipulations 受物质因素干扰
20 Losing sight of closing the deal 忽略了收尾Part 4 Building Relationships of Trust 建立信任关系
21 Meeting and Receiving 会面和迎接
22 Introductions 相互介绍
23 Attending conventions参加会议
24 Small talk — breaking the ice 通过聊天打破陌生
25 Finding out more — how to let the other party know you’reinterested 了解更深让对方知道你感兴趣Part 5 Trade Negotiation 贸易谈判
26 Starting inquiry negotiation 开始询盘
27 Agreement on price 价格协议
28 Discussing transportation issues and shipping options讨论运输和货运
29 Discussing payment options 讨论支付选择
30 Checking on shipment status 核实货运状态Part 6 Sealing the Deal 成交
31 Making concessions 作出让步
32 Discussing the bottom line 讨论底线
33 Accepting and confirming the terms 确认并接受条件
34 Closing the deal 成交
35 Quality control issues 质量监控事宜Part 7 Joint Venture 合资
36 Finding a partner 寻找合伙人
37 Showing interest 表示有兴趣
38 Discussing terms 谈条件
39 Establishing a foreign office 设立驻外办事处Part 8 Real Estate 房地产
40 Getting started 初步洽谈
41 Property evaluation and selection 房产评估和筛选
42 Making an offer 出价
43 Closing the deal 成交Part 9 Stock Market 股市
44 Buying / selling stocks 买卖股票
45 Short selling卖空
46 International markets 国际市场Part 10 Other Negotiation Topics 其他谈判
47 Technology transfer 技术转让谈判
48 Copyright and patents 版权和专利谈判
49 Employment negotiation 雇用谈判
50 Negotiating salary and benefits 工资和福利谈判
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