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品牌酒店英语面试培训教程
作者:王志玉 主编
出版社:北京大学出版社
出版时间:2011-08-01
ISBN:9787301190296
定价:¥22.00
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内容简介
《品牌酒店英语面试培训教程》分为5章。Chapter 1介绍国际知名酒店(集团)面试的评价标准;Chapter 2讲述面试中如何进行自我介绍;Chapter 3为常见的酒店面试问题,该章对面试的问题进行了分类整理,对典型的问题进行了分析并提供了参考回答;Chapter 4分析了面试中出现的典型错误和不妥行为;Chapter 5介绍了品牌酒店的各个部门和相关岗位的职责。此外,《品牌酒店英语面试培训教程》附录为读者提供了面试常用词汇、世界著名品牌酒店集团的基本情况介绍和部分章节的汉语译文。 《品牌酒店英语面试培训教程》是为高等职业院校酒店专业、英语专业学生编写的面试培训教材,同时也适合有志就职于酒店服务和管理的其他专业和社会人士参阅。通过《品牌酒店英语面试培训教程》的学习和培训,读者可以了解到国内外品牌酒店面试的基本知识,有的放矢地为高端酒店的英语面试做好充分准备,提高面试的成功率。
作者简介
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目录
Chapter 1 Interview Criteria
Unit 1.l Appearance
Unit 1.2 Oral Communication
Unit 1.3 Personality
Unit 1.4 Competence
Chapter 2 Self-introduction
Chapter 3 Categorized Questions &Analysis
Unit 3.1 Categorized Questions
Unit 3.2 Interviewers' Motives to Ask a Question
Unit 3.3 The Principle of an Answer
Unit 3.4 Analysis of Questions Raised in DifferentInterviews
Unit 3.4.1 Interview Procedures
Unit 3.4.2 How to Answer Questions in DifferentInterviews
Chapter 4 Categories of Common Errors & Improper Behaviors inan Interview
Unit 4.1 Common Errors
Unit 4.2 Improper Behaviors
Chapter 5 Introduction to Different Departments in the Hotel andCorrespondingDuties
Unit 5.1 Departments in the Hotel
Unit 5.2 Skills and Abilities for Hotel
Unit 5.3 Duties of Different Positions in the Hotel
Unit 5.4 Sequence of Service for Banquet
Appendix A Useful Vocabulary in Interviews
Appendix B A Brief Introduction to Worldwide Renowned HotelGroups
Appendix C Listening Script
Appendix 部分章节翻译
Unit 1.l Appearance
Unit 1.2 Oral Communication
Unit 1.3 Personality
Unit 1.4 Competence
Chapter 2 Self-introduction
Chapter 3 Categorized Questions &Analysis
Unit 3.1 Categorized Questions
Unit 3.2 Interviewers' Motives to Ask a Question
Unit 3.3 The Principle of an Answer
Unit 3.4 Analysis of Questions Raised in DifferentInterviews
Unit 3.4.1 Interview Procedures
Unit 3.4.2 How to Answer Questions in DifferentInterviews
Chapter 4 Categories of Common Errors & Improper Behaviors inan Interview
Unit 4.1 Common Errors
Unit 4.2 Improper Behaviors
Chapter 5 Introduction to Different Departments in the Hotel andCorrespondingDuties
Unit 5.1 Departments in the Hotel
Unit 5.2 Skills and Abilities for Hotel
Unit 5.3 Duties of Different Positions in the Hotel
Unit 5.4 Sequence of Service for Banquet
Appendix A Useful Vocabulary in Interviews
Appendix B A Brief Introduction to Worldwide Renowned HotelGroups
Appendix C Listening Script
Appendix 部分章节翻译
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