酒店实用英语

　　由江波主编的《酒店实用英语》是为高职高专院校旅游专业学生开发的全新英语教材，以酒店行业的工作场景、过程和典型工作环节为参照组织内容，涉及酒店前厅、客房、餐饮、康乐各部门，共19个单元，可供一到两学期使用。本书根据主要工作任务所需的英语知识和技能设计英语学习任务，注重培养学生用英语从事酒店相关工作的能力，真正体现职业性与实用性。《酒店实用英语》可作为高职高专院校旅游相关专业学生的学习用书，也可作为酒店等餐饮业员工的培训用书。

暂缺《酒店实用英语》作者简介

Part One Front Office
Unit 1 Reservations
Unit 2 Reception
Unit 3 Concierge Service
Unit 4 Front Cashier's Desk
Part Two Housekeeping Department
Unit 1 Housekeeping Service
Unit 2 Laundry Service
Unit 3 Meeting Guests' Requests
Unit 4 Dealing with Complaints
Part Three Food and Beverage Department
Unit 1 Chinese Food Service
Unit 2 Western Food Service
Unit 3 Bar Service
Unit 4 Coffee Shop
Unit 5 Function Catering
Part Four Recreation Center
Unit l Indoor and Outdoor Sports
Unit 2 Entertainment Service
Unit 3 Health Care
Part Five Hotel Management
Unit 1 Training of Employees
Unit 2 Duties and Reponsibilities
Unit 3 Managerial Techniques
Appendixes
Appendix Ⅰ Departments and Positions in Hotels
Appendix Ⅱ Useful Hotel Vocabulary
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