书籍详情
酒店英语
作者：袁露，阮蓓，李飞 主编
出版社：天津大学出版社
出版时间：2010-09-01
ISBN：9787561836859
定价：¥33.00
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内容简介
《酒店英语》从认识酒店的概况入手，以对话、场景模拟练习为主，对酒店主要部门，比如前厅部、客房部、餐饮部等进行业务介绍，具有知识性、可读性和实用性。同时，加入知识链接部分，增加了趣味性。“当代大学生旅游英语系列丛书”之《旅游英语》精选了中国16个最具特色的旅游目的地的相关内容作为16个单元，每个单元分成4个模块：以“吃、住、行、游、购、娱”为特色的“听与说”模块；介绍代表性景点的“篇章阅读”模块；介绍相关人文历史风俗的“文化背景”模块；介绍旅游和常用应用文写作的“实用写作”模块。4个模块兼具知识性、可读性、趣味性和实用性，旨在提高旅游专业学生的专业英语实际运用能力，打好坚实的旅游会话基础，拓宽知识面，增强其成功就业的信心，提高其轻松从业的能力。
作者简介
暂缺《酒店英语》作者简介
目录
Part Ⅰ General Information about the Hotel
Unit 1 Information about the Hotel / 1
Unit 2 Information about the Room Type / 5
Unit 3 Information about the Hotel Facilities / 9
Part Ⅱ Front Office Department
Unit 4 Room Reservation / 14
Unit 5 Reception / 23
Unit 6 Check-out / 31
Unit 7 Leaving a Message / 38
Unit 8 Luggage Service / 43
Unit 9 Exchanging Foreign Currencies / 50
Unit 10 Information / 55
Part Ⅲ Housekeeping Department
Unit 11 Welcoming and Guiding the Guests / 62
Unit 12 Cleaning the Room / 71
Unit 13 Asking for an Extra Bed / 80
Unit 14 Turn-down Service / 86
Unit 15 Laundry Service / 93
Unit 16 Wake-up Call Service / 103
Unit 17 Maintenance Service / 111
Part IV Food and Beverage Department
Unit 18 Table Reservation / 122
Unit 19 Seating Guests / 128
Unit 20 Taking Orders / 133
Unit 21 Serving Dishes / 139
Unit 22 Paying the Bill / 145
Unit 23 Room Service / 152
Unit 24 Bar Service / 157
Part V Other Services
Unit 25 Complaint / 162
Unit 26 Business Centre / 167
Unit 27 Shopping Centre / 170
Unit 28 Recreation Centre / 176
Script of Listening Comprehension / 184
Reference / 207
Unit 1 Information about the Hotel / 1
Unit 2 Information about the Room Type / 5
Unit 3 Information about the Hotel Facilities / 9
Part Ⅱ Front Office Department
Unit 4 Room Reservation / 14
Unit 5 Reception / 23
Unit 6 Check-out / 31
Unit 7 Leaving a Message / 38
Unit 8 Luggage Service / 43
Unit 9 Exchanging Foreign Currencies / 50
Unit 10 Information / 55
Part Ⅲ Housekeeping Department
Unit 11 Welcoming and Guiding the Guests / 62
Unit 12 Cleaning the Room / 71
Unit 13 Asking for an Extra Bed / 80
Unit 14 Turn-down Service / 86
Unit 15 Laundry Service / 93
Unit 16 Wake-up Call Service / 103
Unit 17 Maintenance Service / 111
Part IV Food and Beverage Department
Unit 18 Table Reservation / 122
Unit 19 Seating Guests / 128
Unit 20 Taking Orders / 133
Unit 21 Serving Dishes / 139
Unit 22 Paying the Bill / 145
Unit 23 Room Service / 152
Unit 24 Bar Service / 157
Part V Other Services
Unit 25 Complaint / 162
Unit 26 Business Centre / 167
Unit 27 Shopping Centre / 170
Unit 28 Recreation Centre / 176
Script of Listening Comprehension / 184
Reference / 207
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