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现代物流英语

现代物流英语

作者:蒋清泉 主编

出版社:武汉理工大学出版社

出版时间:2008-08-01

ISBN:9787562926900

定价:¥28.00

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内容简介
  本书是“高等职业教育现代物流规划教材”之一。全书主要内容包括物流概述、客户关系管理、运输工程、仓储管理、配送、包装及包装技术、采购管理、供应链管理、信息技术、质量管理和物流的发展趋势,大致构成一个体系明晰的物流专业教材框架。每个章节均取材于近几年国内外通行的专业教材和相关专业研究资料,涵盖了当今国际物流专业方面的代表性内容。本书既可以作为物流管理和运输管理的专业英语教材,也可供相关人员参考。
作者简介
暂缺《现代物流英语》作者简介
目录
1 An Introduction to Logistics
 1.1 The History and Evolution of Logistics
 1.2 Definition of Logistics: Elements of Logistics
 1.3 The Logistics of Business is Big and Important
 Case 1 IBS Logistics
2 Customer Accommodation
 2.1 Customer-focused Marketing and Customer Service
 2.2 Customer Satisfaction
 2.3 Customer Accommodation and Customer Retention
 2.4 Setting Customer Accommodation Priorities
 Case 2 Batman: Adding Value Through Customer Accommodation
3 Transportation
 3.1 Road Transportation
 3.2 Rail Tansportation
 3.3 Maritime Transportation
 3.4 Air Transportation
 3.5 Pipelines
4 Warehousing
 4.1 Overview
 4.2 Warehouse Operations
 4.3 Warehouse Planning
 Case 4 Modern Warehouse Handling
5 Distribution Center
 5.1 Introductions to Distribution Centre
 5.2 The Function of Distribution Centre
 5.3 Distribution Centre Design
 Case 5 Cases of Distribution Center's Function
6 Packaging
 6.1 Packaging Materials
 6.2 Packaging Technology
 6.3 Packaging Innovation
 Case 6 Present Conditions and Development Tendency of China Carton Industry
7 Inventory Management
 7.1 Inventory Types
 7.2 Inventory Carrying Cost
 7.3 Eeonomic Order Quantity
 7.4 Managing Uncertainty
 Case 7 The Smog Co. Production System
8 Ptirehasing Management
 8.1 Why Purchasing is Important
 8.2 Purchasing Strategies
 8.3 Why Sourcing Worldwide
 Case 8 The Global Sourcing Wire Harness Decision
9 Supply Chain Management
 9.1 The Definition of SCM
 9.2 Supply Chain Operations Reference Model
 9.3 The Principles in the New Supply Chain Environment
 Case 9 Dell A Global Leader in Business Excellence
10 Information Technology
 10.1 Role of Information Technology in Supply Chain Management
 10.2 An introduction to ERP
 10.3 Commonly Used Communication Systems
 Case 10 Eric Scott Limited
11 Quality Management
 11.1 Defining Quality
 11.2 Quality Improvement Methods
 11.3 Defining Quality in Terms of Customer Requirements
 11.4 Web Links -- General Resources on Quality
 Case 11 Armstrong Building Products Operations
12 Logistics Changes and Trends
 12.1 Logistics Changes in the Next Decade
 12.2 Adversarial to Collaborative Relationships
 12.3 Functional to Process Integration
 12.4 Information Hoarding to Sharing
 12.5 Training to Knowledge-based Learning
 Case 12 Volkswagen Brazil
Appendix 1 中华人民共和国国家标准物流术语
Appendix 2 Logistics Documentation Samples
Appendix 3 Selected Bibliographies
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