宾馆英语与礼仪

　　A practical training course for learners of English。Ptepaies managets。Concentrates on practical workshop。Actively promotes development of speaking，creating，teaming up and communicating。Uses co——operative presentations。Provides a variety of talking and practical exercises。New Features：●New imaginary workshop。●Up-dated studying process。●Advanced training and learning methods。●Fun exercises。●More progress。

　　Yu Xiaoyun，（Margaret Yu）is currently an Associate Professor of Chuxiong Normal University。Mrs。Yu has more than 25 years of teaching and research experience using English。She is a council member of the Foreign Language Research Institute for High Schools of Yunnan Province，a council member of the Foreign Language Teaching Research Institute for the High Schools of Chuxiong Prefecture，and a council member of the Foreign Language Methodology Research Institute of Southwest and Northwest District。Mrs。Yu iS alSO the author of English Through Pictures，Practical English Teaching Skills，English Listening and Speaking Practice etc。and is a teacher and trainer of Hotel English&Etiquette。Mrs。Yu has a TESL diploma from North Central University of Minnesota，U.S.A。

How to Use the Book
Acknowledgements
Hotel
Hotel English
Etiquette
Unit OneFront Desk Services&Etiquette
Unit Two Housekeeping Services&Etiquette
Unit ThreeRestaurant Services and Etiquette
Unit Four Laundry Services and Etiquette
Unit FiveSouvenir Store Services and Etiquette
Unit SixRecreation&Fitness Center Services and Etiquette
Unit SevenBusiness Center Services and Etiquette
Unit Eight Tourism Desk Services and Etiquette