旅游服务实用英语

　　本教材构思新颖，内容丰富，实用性强，把情景对话和旅游景点介绍结合起来。对话部分突出交际能力的培养，并且全面介绍了涉外导游工作的各个程序，包括机场迎客，行程安排，登记入住，结帐退房，处理突发事件和投诉等；景点介绍部分，注重提高学生的阅读能力并扩大知识面，主要包括山川游，古迹游，博物馆游，城市游，古镇游等。书中的每个单元包括：Situational Dialogues，Useful Patterns，Tourism and Travel，Words and Expressions，Notes，Introduction of Scenic Spots，Exercises，Tips for Tour Guides等部分。

暂缺《旅游服务实用英语》作者简介

Unit 1 Meeting Guests at the Airport 机场迎客
Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 2 Welcome Speech 欢迎词
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 3 Talking about the Itinerary 讨论行程安排
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 4 Checking in 登记入住
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 5 At the Hotel 在酒店
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 6 Touring around the City 城市观光
　Part Ⅰ situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 7 Visiting Scenic Spots 游览景点
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 8 Visiting Museums 参观博物馆
　Part Ⅰ situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 9 Dining at a Chinese Restaurant 中国餐馆用餐
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introdudion of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 10 Shopping 购物
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 11 Recreational Activities 娱乐节目
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 12 Checking out 结账退房
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 13 Farewell Speech 欢送词
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 14 Handling Emergencies 处理突发事件
　Part Ⅰ Situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 15 Dealing with Complaints 应对投诉
　Part Ⅰ situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides
Unit 16 Outbound Travel 出境游
　Part Ⅰ situational Dialogues
　Part Ⅱ Tourism and Travel
　Part Ⅲ Introduction of Scenic Spots
　Part Ⅳ Exercises
　Part Ⅴ Tips for Tour Guides