IT项目管理（英文版 第4版）

　　这本畅销的教材通过许多现实中的成功和失败的项目实例，讲述了项目管理的基本内容，包括项目集成、范围、时间安排、成本、质量、人力资源、沟通、风险以及采购。 随书光盘包括： ·Microsoft Project Professional 2003软件的120天试用版。 ·Fissure Project Simulation软件，利用该软件学生可以在模拟的业务环境中亲身体验如何进行项目管理。 有关本书的附加资源 （例如，各章课堂笔记的幻灯片、Fissure Project Simulation软件的详细说明、模板文件等） 请访问华章网站。

　　本书提供作译者介绍Kathy Schwalbe于美国明尼苏达大学获得博士学位，现为奥古斯堡学院企业管理系副教授，讲授项目管理、系统分析与设计、信息系统项目和电子商务等课程。在1991年进入学术界以前，她做过系统分析师、项目经理、高级工程师以及信息技术咨询顾问等。她还是美国项目管理协会（PMI）的活跃成员。...

chapter 1 lntroduction to project management
introduction
what is aproject?
examples of information technology projects
project attributes
the triple constraint
what is project management?
project stakeholders
project management knowledge areas
project management tools and techniques
project success factors
the role of the project manager
project manager job description
suggested skills for project managers
valuable kills for it project managers
importance of leadership skills
careers for information technology project managers
the project management profession
history of project management
the project management institute
project management certification
ethics in project management
project management software
chapter 2 the project management and lnformation technology context
a systems view of project management
what is a systems approach?
the three-sphere model for systems management
understandiog organizations
the four frames of organizations
organizational structures
organizational culture
stakeolder management
the importance of top mnagement commitment
the nee for organizational commitment to infomation technology
the need for organizational standrds
project phases and the project life cycle
product life cycles
the importance of project phases and management reviews
the context of information technology projects
the nature of information technology projects
characteristics of information techology project tem members
diverse technologies
chapter 3 the project management process groups:a case stuay
chapter 4 project lntegration management
chapter 5 project scope management
chapter 6 project time management
chapter 7 project cost management
chapter 8 project quality mnagement
chapter 9 project human resource management
chapter 10 project communications management
chapter 11 project risk management
chapter 12 project procurement management
appendix a guide to using microsot project 2003
appendix b advice for the project management professional（pmp）exam and related certifcations
appendix c running cases
appendix d templates
appendix e fissure project management simulation
glossary
lndex