物业英语

　　课文以对话形式出现。设想从一个大学毕业生参加物业公司招聘面试开始，到供职于该公司，逐步熟悉公司业务，参与处理与解决物业管理过程中碰到的各种问题。通过对该书的学习，学生能知晓物业管理的一般知识，了解物业管理的各个环节，掌握物业管理的专业术语。课本共分成十个单元，分别为：面试、交代工作职责、熟悉工作环境、业务接待1、处理问题、业务接待2、处理问题、业务接待3、处理问题、定职晋升。每一单元都围绕一个主题通过对话展开，再配以练习。课文力求情景真实，对话浅显易懂。每课都有生词表、专业术语及背景知识，便于学习。

暂缺《物业英语》作者简介

Series I　History of Founder Limited
Act 1　Introduction of the Management Team
Act 2　Interview
Act 3　Evolution of Property Management
Series 2 Organization of Founder Limited
Act 4　Meeting Her Potential Boss
Act 5 Positions in Founder Limited
Series 3 Relations with the Owner
Act 6　Lilys First Workday
Act 7　A Referee Between Buyer and Seller
Series 4 Finding a Tenant Who Will Pay on Time
Act 8　Second Workday in the Business Department
Act 9　The Relationship Between the Property Manager end the Tenant
Series 5 Some Specific Advice on Dealing. with Tenants
Act 10　Asking for Advice
Act 11　Dealing with the Angry Caller
Series 6 Leases
Act 12　in the Leasing Department
Act 13　Rights and Responsibilities of Lessees and Lessors
Act 14 A Case to Remember
Series 7 Contract
Act 15　Elements for a Valid Contract
Act 16　Rights and Responsibilities of Lessees and Lessors
Act 17 Sallys Story
Series 8 Collecting the Rent
Act 18　Thomas Headache
Act 19　Rent Collecting
Act 20　A Run-away Tenant
Series 9 Maintenance
Act 21　Maintenance Department
Act 22 Who Is Responsible for the Repairs
Act 23　Maintain the Lawn in Good Condition
Series 10 Commercial Property
Act 24　Buildings & Features
Act 25 Suite Options
Act 26　Office Properties
Appendix I　Supplementary Reading
Appendix Ⅱ　Tapescripts
Appendix Ⅲ　Key for Reference