群体与团队管理

　　■如何为团队提供其所需要的领导者？■如何管理自己的团队，以使人们富有建设性和高效地一起工作？■如何发挥自己对团队的影响力，确保得到最大限度的支持与合作？本书对上述问题及其他有关问题作了清楚而确切的解释。对于那些接受短期培训的管理者、MBA，以及想迅速了解这一问题核心内容的教师和学生来说，都不失为极具价值的参考书。它还可以作为管理人员的藏书，以及那些有抱负的管理人员完善自己知识和技能的参考资料。

暂缺《群体与团队管理》作者简介

     Contents
    Introduction
    The aim
    The focus
    The reader
    The reading
    The words
    My background
    Influences
   Part 1: Identity
    1 Groups and teams: What is the difference?
    What makes a team a team?
    The differences between groups and teams
    Summary
    2 Resources roles and responsibilities
    Resources
    Roles
    Responsibilities
    Balancing roles and resources
    Summary
    3 Leadership
    Defining the responsibility
    Selecting strategies
    Selecting styles
    Summary
    4 Self-identity
    Feelings of accomplishment
    Recognition
    Authority
    Purpose
    Summary
   Part 2: Process
    5 Product and process
    Product v process
    The four levels of process
    Summary
    6 Managing process
    Procedure and effective meetings
    Structure and the maximization of resource
    Behaviour and effective communication
    Social dynamics and a climate of openness
    Summary
    7 Process and the individual
    Feelings of accomplishment
    Recognition
    Authority
    Purpose
    The pendulum
    Summary
   Part 3: Skills
    8 Interactive skills
    9 Groupworking skills
    Airtime
    Information
    Ideas
    Reaction
    Clarity
    Summary
    10 Process management skills
    Managing meetings
    Managing group dynamics
    Summary
    11 Influencing skills
    Persuasion styles
    Persuasion strategy
    Persuasion skills
    Summary
   Index