书籍详情
人事管理与产业关系
![人事管理与产业关系 人事管理与产业关系](https://img.dushu.com/2006/07/19/11190848483211.jpg_200.jpg)
作者:(英)阿伦·考林(Alan Cowling),(英)菲利普·詹姆斯(Philip James)著
出版社:普兰蒂斯霍尔出版公司
出版时间:1997-12-01
ISBN:9787300024929
定价:¥21.00
内容简介
■对于有效地计划和实施人事管理和产业关系,什么是关键的核心问题?■对于职业健康与安全,有哪些相关的法律?■从日本人的管理风格中可以得到什么启示?■在对待纪律松驰、不满和争议方面,有哪些有效的处理方法?本书对上述问题及其他有关问题作了清楚而确切的解释。对于那些接受短期培训的管理者、MBA,以及想迅速了解这一问题核心内容的教师和学生来说,都不失为极具价值的参考书。它还可以作为管理人员的藏书,以及那些有抱负的管理人员完善自己知识和技能的参考资料。
作者简介
暂缺《人事管理与产业关系》作者简介
目录
Contents
Introduction
Planning the organization, planning the people
Planning the organization
Designing an organization - the options available
Factors influencing choice of organization structure
Planning the people
Personnel records
Predicting labour wastage
Measuring absenteeism
Controlling absenteeism and wastage
Adding a strategic dimension
Putting the plan together
A human resource planning case study - ICL
References
Recruitment and selection
Recruitment policy
The labour market
Employment costs and the recruitment process
Job definition
Job specifications
Key result areas
Language used in job specifications and key result area
statements
Competencies and selection
Finding applicants
Advertising for staff
Short listing
Selection
Criteria for selection methods
Interviewing
Intelligence tests
Personality tests
References
Biodata
Ability tests
Assessment centres
References
Motivation and reward management
Motivation
Reward management
Maintaining competitive rewards
Achieving internal equity based on job content
Payment by results
Appraisal
Pay for skills and competence
Performance management
References
Change quality and integration
Culture
Communications
Total-quality management and continuous improvement
Training for change
Rank Xerox UK Ltd - a case study in integration change and
quality
References
Occupational health and safety
Accidents and ill health at work
The legal framework
Management of health and safety at work
References
Trade unions and collective bargaining
Trade-union membership, structure and government
Management-union relations
References
Employee participation
What is participation?
Main forms of participation
Trends and rationales
Impact of participation
References
Conflict and discipline at work
Conflict and its causes
Grievance and disputes procedures
Disciplinary procedures
References
Achieving an integrated approach
References
Introduction
Planning the organization, planning the people
Planning the organization
Designing an organization - the options available
Factors influencing choice of organization structure
Planning the people
Personnel records
Predicting labour wastage
Measuring absenteeism
Controlling absenteeism and wastage
Adding a strategic dimension
Putting the plan together
A human resource planning case study - ICL
References
Recruitment and selection
Recruitment policy
The labour market
Employment costs and the recruitment process
Job definition
Job specifications
Key result areas
Language used in job specifications and key result area
statements
Competencies and selection
Finding applicants
Advertising for staff
Short listing
Selection
Criteria for selection methods
Interviewing
Intelligence tests
Personality tests
References
Biodata
Ability tests
Assessment centres
References
Motivation and reward management
Motivation
Reward management
Maintaining competitive rewards
Achieving internal equity based on job content
Payment by results
Appraisal
Pay for skills and competence
Performance management
References
Change quality and integration
Culture
Communications
Total-quality management and continuous improvement
Training for change
Rank Xerox UK Ltd - a case study in integration change and
quality
References
Occupational health and safety
Accidents and ill health at work
The legal framework
Management of health and safety at work
References
Trade unions and collective bargaining
Trade-union membership, structure and government
Management-union relations
References
Employee participation
What is participation?
Main forms of participation
Trends and rationales
Impact of participation
References
Conflict and discipline at work
Conflict and its causes
Grievance and disputes procedures
Disciplinary procedures
References
Achieving an integrated approach
References
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