书籍详情
有效的沟通
作者：（英）朗·路德洛（Ron Ludlow），（英）费格斯·潘顿（Fergus Panton）著
出版社：普兰蒂斯霍尔出版公司
出版时间：1998-06-01
ISBN：9787300024684
定价：¥18.50
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内容简介
暂缺《有效的沟通》简介
作者简介
暂缺《有效的沟通》作者简介
目录
Contents
1Efiectivecommunication
Introduction
Communicationinorganizations
Whatiscommunication?
Managersandcommunication
Interpersonalcommunication
Dealingwithbarriers
Managementstyleandcommunication
Totalcommunication
Organizationalcommunication
Summary
2Interviewing
Introduction
Location
Preparingfortheinterview
Conductingtheinterview
Closingtheinterview
Makingjudgmentsandanalyzingresults
Guidelinesformanagersforspecificjob-relatedinterviews
Summary
3Makingpresentations
Introduction
Preparation
Presentationtechniques
Summary
References
4Runningmeetings/leadingdiscussions
Introduction
Typesofmeetingsandtheirimplications
Therolesofchairpersonandmembers
Relationshipswithingroups,teamsandmeetings
Summary
References
5Conduetingsurveys
Introduction
Sampling
Planning
Methodsofcollectingdata
Analyzingthedata
References
6Negotiating
Introduction
Thesubjectundernegotiation
Preparingfornegotiation
Thenegotiation
Findingsolutions
Fall-backsituations
Behaviourinnegotiations
Exercisesinnegotiating
Summary
7Trainingioreffectivecommunicationskills
Introduction
Managerialworkandcommunication
Traininganddevelopment
Learning
Designingcommunicationskillsprograinmes
Integrationofcommunicationskills
Summary
Reference
1Efiectivecommunication
Introduction
Communicationinorganizations
Whatiscommunication?
Managersandcommunication
Interpersonalcommunication
Dealingwithbarriers
Managementstyleandcommunication
Totalcommunication
Organizationalcommunication
Summary
2Interviewing
Introduction
Location
Preparingfortheinterview
Conductingtheinterview
Closingtheinterview
Makingjudgmentsandanalyzingresults
Guidelinesformanagersforspecificjob-relatedinterviews
Summary
3Makingpresentations
Introduction
Preparation
Presentationtechniques
Summary
References
4Runningmeetings/leadingdiscussions
Introduction
Typesofmeetingsandtheirimplications
Therolesofchairpersonandmembers
Relationshipswithingroups,teamsandmeetings
Summary
References
5Conduetingsurveys
Introduction
Sampling
Planning
Methodsofcollectingdata
Analyzingthedata
References
6Negotiating
Introduction
Thesubjectundernegotiation
Preparingfornegotiation
Thenegotiation
Findingsolutions
Fall-backsituations
Behaviourinnegotiations
Exercisesinnegotiating
Summary
7Trainingioreffectivecommunicationskills
Introduction
Managerialworkandcommunication
Traininganddevelopment
Learning
Designingcommunicationskillsprograinmes
Integrationofcommunicationskills
Summary
Reference
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