决策支持和数据仓库系统（英文）

作者：（美）[E.G.迈勒赫]Efrem G.Mallach著

出版社：清华大学出版社

出版时间：2001-01-01

ISBN：9787302042198

定价：¥59.00

　　本书是关于决策支持系统及其应用的教科书，从应用的角度对策支持系统的基本概念、系统组成、开发方法等方面做了详细介绍。作者同时结合20世纪90年代发展起来的数据仓库技术，介绍了数据仓库的构成和基于数据仓库的决策支持技术。书的最后还介绍了系统集成方法和DSS的发展方向。从内容上说，本书的四个主要部分基本涵盖了决策支持系统和数据仓库系统所有的基本概念和开发方法，具有比较好的全面性。本书与以往的决策支持系统教科书相比具有以下几个特点：1．内容新颖，覆盖面广。本书主体的四个部分的内容环环相扣，紧紧围绕决策支持系统的应用，对现实工作中DSS的各种概念尤其是最新的概念都做了深入介绍。2．案例丰富，应用性强。作者在写作上注重学生对实际系统的理解，而不是对理论的研究。3．组织简洁，适用面广。作者抛弃了传统DSS教科书的体系，从实际工作的角度对DSS进行论述，组文简洁清楚。本书特别适合MBA的学生学习使用，同时也适用于广大关注决策支持系统的发展，从事相关教学、研究和实践的师生以及其他各界人士。

暂缺《决策支持和数据仓库系统（英文）》作者简介

PART I
      Introduction to Decision Support Systems
      1 INTRODUCTION TO DECISION SUPPORT SYSTEMS
      1.1 How Decision Suppon Systems Evolved
      1.2 What Is aDSS?
      1.3 Why Decision SuppoH Systems Matter
      1.4 DSS Benefi!s
      1.5 Why Study DSS?
      1.6 The Plan ot This Book
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      2 HUMAN DECISION-MAKING  PROCESSES
      2.1 What Is a Decision?
      2.2 The Decision Process
      2.2. f The Intelligence Phase
      2.2.2 The Design Phase
      2.2.3 The Choice Phase
      2.3 Types of Decisions
      2.4 How Businesspeople Make Decisions
      2.4.l The RaUonal Atanagcr
      2.4.2 Subfective Utility
      2.4.3 Systcmatic Dccision Making
      2.4.4 Satlsficing
      2.4.5 Organizaf;onal and Political Decision Rtaking
      2.5 The Impact of Psychotogical Type on Decision Making
      2.6 The Impact of Culture on Decision Making
      2.7 The Kepner-Tregoe Decision- Making Method
      2.7.1 Stafe rhe Pufpose of the Decision
      2.7.2 Establlsh Objecrives
      2.7.3 Classify According to Imporlance
      2.7.4 Generare Alternatives
      2.7.5 Evaluate Iltemarives Against Objccrives
      2.7.6 Tentatively. Choose the Best Alterenlative
      2.7.7 Assess Adverse Consequences
      2.7.8 Atcfke a Final Choice
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      FoH Lowell Trading Company
      Exercises
      3 SYSTEMS, INFORMATION QUALITY, AND MODELS
      3.l About Systems
      3.2 Information Systems
      3.3 Data Flow Diagrams
      3.4 DSS as Information Systems
      3.5 Information and Information Quality
      3.5.l Infomlcltion Versus Data
      3.5.2 Infornlofion Quality
      3.5.3 Information Quality Factors
      3.6 Models
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fort Lowell Trading Company
      Exercises
      4 TYPES OF DEOiSION SUPPORT SYSTEMS
      4.l The DSS Hierarchy
      4.l.l Overview of thc DSS Hierarchy
      4.1.2 The Seven DSS Types
      4.l.3 Applying the DSS Types to Airline Yield Management
      4.2 Generalizing the DSS Categories
      4.3 Matching DSS to the Decision Type
      4.4 Individual and Group DSS
      4.5 Matching BeneRts to the DSS  User Community
      4.6 Matching DSS to the Decision  Maker' s Psychological Type
      4.6.1 Introversion/Extraversion
      4.6.2 Sensing/Intuition
      4.6.3 Thinking/Feeling
      4.6.4 Judgment/Perception
      4.6.5 Combinations of Prefercnces
      4.7 Usage Modes
      4.8 Institutional Versus Ad Hoc DSS
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      Exercises
      5 DSS ARCHITECTURE, HARDWARE, AND OPERATING SYSTEM  PLATFORMS
      5. 1 Defining the DSS Architecture
      5.2 The Major Options
      5.3 DSS on the Central Corporate  System
      5.4 DSS and Client/Server Computing
      5.5 The Internet and ClienUServer  Computing in DSS
      5.6 DSS Using Shared Data on a Separate System
      5.7 DSS on a Stand-Alone System
      5.8 Open Systems and DSS
      5.9 Choosing a DSS Hardware Environment
      Summary
      Key lerms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      Exercises
      6 DSS SOFTWARE TOOLS
      6.1 DSS Software Categories
      6.2 Standard Packages
      6.3 Specialized Tools and Generators
      6.3.1 Database ,Management Systems
      6.3.2 Information Rerrieval Packages
      6.3.3 Specfalized Alodeling Languages
      6.3.4 Staristical Dafa Analysis Packages
      6.3.5 Forecasring Packages
      6.3.6 Graphing Packages
      6.4 Programming Languages for DSS
      6.4.1 Third-Generation  Programming Languages
      6.4.2 Fourth-Generation Programming Languages
      6.5 DSS User Interfaces
      6.5.l Factors fo Consider in User Inferface Design
      6.5.2 User Interface Styles
      6.5.3 Hypertext/Hypermedia
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      Exercises
      7 BUILDING AND IMPLEMENTING  DECISION SUPPORT SYSTEMS
      7.1 The DSS Development Process
      7.1.1 The SDLCApproach
      7.1.2 Proto(yping
      7. l.3 End-User Developmcnt
      7.2 DSS Development Project Panicipants
      7.3 The Implementation Stage
      7.4 System Conversion
      7.5 Overcoming Resistance to Change
      7.5.l Unfreezing
      7.5.2 Moving
      7.5.3 Refreezing
      7.6 DSS Implementation Issues
      7.6.l Technical DSS Implemenralion Issties
      7.6.2 User-Relaled DSS Implcmentation Issues
      7.7 Using the Lists of Issues
      7.8 Ethical Issues in DSS Implementation
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fort Lowell Trading Company
      Exercises
      8 MODELS IN DECISION SUPPORT SYSTEMS
      8.1 Types ofModels
      8.1.1 htodel Types
      8.l.2 Atodel Types Used in DSS
      8.l.3 Simplificafion in Models
      8.2 Discrete-Event Simulation Models
      8.2.l Thc Concepf ofDlscrete-Evenl Simulotion
      8.2.2 A Discrete-Event Simulatlon Exbmple
      8.2.3 Designing a Discrete-Evenf SimulaUon Model
      8.2.4 Anofher Simularion Example
      8.2.5 Complete Simulation Studies
      8.3 Random Numbers, Pseudo-random Numbers. and Statistical
      Distributions
      8.4 Static Simulation Models
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      Exercises
      9 MATHEMATICAL MODELS AND OPTIMIZATION
      9.l Queuing Models
      9.l.l Queuing Theory Concepfs
      9.l.2 A Queuing Theory Example
      9.l.3 Generalizing the Solution
      9.l.4 Arrival and Deparrure Time Distrlburlons
      9.l.5 Queuing Theory on a Compurer
      9.2 Markov Process Models
      9.2.l The Rlarkoy, Process Model Concept
      9.2.2 Computer Calculations for Markoy Processes
      9.3 Simulation, Queuing Theory, and Markov Processes Compared
      9.4 Optimization
      9.4.l Complete Enumeration
      9.4.2 Random Search
      9.4.3 The Calculus Approach
      9.4.4 Linear Programming fLPJ
      9.4.5 Numerical htethods
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fon Lowell Trading Company
      Exercises
      10 GROUP DECISION SUPPORT SYSTEMS
      1O.l What Are Group DSS?
      1O.2 Why Croup DSS Now? .
      1O.2.1 Organizational Reasons for GDSS Growth
      1O.2.2 Technical Reasons for Group DSS Growth
      1O.2.3 Putting thc Factors Togefher
      10.3 Group Versus Indi\'idual Activities
      1O.4 Media Richness and Task Types
      1O.4.l Richncss
      1O.4.2 Task
      1O.4.3 Task and Media Fit
      1O.5 Types of Group DSS
      1O.6 Groupware
      1O.7 Group DSS in Use Today
      1O.7.l Elecfronic Meeting Systems
      1O.7.2 Work Flow Sysfems
      1O.8 Groupware Products
      1O.8.l Collaborative Authoring DOLPHIN and MERRIAID
      1O.8.2 Lotus Nofes
      1O.8.3 InConcerf Work Flow
      Summary
      Key Terms
      Review Questions
      Exercises
      References
      Fort Lowell Trading Company
      Exercises