点评: 一个很好的回答, 体现出了一个销售人员对完成任务的强烈的渴望, 同时也顺便带出了自己完不成任务的客观理由。
18. How would you evaluate the progress you made in your last job? 你如何来评价自己在上一份工作中的表现?
问题分析: 对于在上一份工作中表现平平的申请人, 这个问题简直如芒刺在背, 痛苦啊。但是, 哪怕面壁三天、 掘地三尺也要想出一两个你在上一份工作中的亮点, 否则, 只能在面试时芒刺在背了。
回答示范1: I am very proud of the progress I made in my last job. I joined the company as a new hand, but after only a year and a half, I was promoted to team leader. I could achieve such a rapid progress partly because my last job was in a small firm. If I can make the same progress in a large company like GE, I would be prouder.
点评1: 回答得非常好, 既吹嘘了自己的迅速成长, 也诚恳地指出自己是个羊群里的骆驼, 在小公司里才能获得如此快速的提升。
回答示范2: Well, I would give myself 70% if 100 means full satisfaction. I had some achievements in my last job. For example, I got 80-89% in the annual evaluation last year, which was 60%. The promotion program I organized on Wangfujing Road was highly successful and my client was very pleased. However, the results of several other programs were not quite satisfactory due to some reasons I couldn't control. Actually that's why I want to quit.
点评2: 这个回答可能更符合多数申请人的实际情况: 有成就, 也有失败。
19. What pressures did you have in your last job and how did you manage them? 你工作中有什么压力, 你是怎么样应付的?
问题分析: 平庸的人往往感受不到压力, 有能力的人往往在工作中遭遇很大的压力, 同时, 他们处理压力的方法也是相当积极有效的。
回答示范1: In my current job, most pressure comes from the high sales target. It’s extremely difficult to meet the target because it’s a 30% increase over the sales of last year, and the sales of last year were already quite high. However, I can manage this pressure well because although I can't meet the sales target, my sales abilities have never been challenged by my boss and others. Six out of seven sales reps can't meet the target this year and I am actually quite close to it.
点评1: 虽然该申请人没有说出具体的应付压力的办法, 但是他告诉面试官他并不受压力所困, 因为自己的能力早已经被公认。这是一个很自信的回答。
回答示范2: Well, I have to meet deadlines in my current job. Some projects have a very tight schedule, and even if we do a lot of over time work it’s still hard to meet the deadline. This gives me a lot of pressure. Usually I manage the pressure by communicating honestly with my boss. If he can understand me I feel relaxed.
点评2: 非常入情入理的回答。做技术工作的人员通常为了赶项目而熬通宵, 而如果熬通宵也不能如期交付项目的话, 势必会造成心理压力。争取老板的理解, 的确是缓解压力的好办法。
回答示范3: There are many emergencies in my current job, you know, customer challenges, unexpected orders. As the customer service officer with the longest experience I am usually put in charge of handling emergencies, you know, like a firefighter. This gives me lots of pressure because I can't let my boss down. I could handle these pressures well, partly because I'm used to them.